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Offline Desktop Application - FAQ

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Content Related

Your State does not currently support all boards, mediums, classes and subjects. As soon as your State adds them, you will see it in the list

You may have downloaded YouTube content. You can play YouTube content only when you are online. Connect the computer to the Internet try again.

Connect your computer to the Internet and check https://diksha.gov.in/desktop/latest for the latest app version

"If you have a mobile phone, download the DIKSHA mobile app from the google playstore. Browse for the content in the app. Download the content from the DIKSHA library. Copy it on a pendrive or SD card and upload it to the DIKSHA desktop app."

Browse DIKSHA's online library to search for the content. If it is still unavailable, send your feedback about content to the State SCERT
Machine Related

To speed up the app performance, do the following: Go to your computer's system configuration. The minimum configuration should be:
  • 2 GB RAM
  • Dual Core Processor
If your computer matches or exceeds this configuration, restart the app. After doing this, if it is still slow, go to Task Manager, select all unused background processes and click End Task.

To copy content to a pendrive, do the following:
  • Go to your computer Settings. Check if the USB drive is write-protected. If it is, disable the protection
  • Check if the pendrive has free space. Delete unwanted files from the pendrive
    • .

Your pendrive or computer may be infected with a virus. Check that:
  • You have an anti virus software installed on your machine
  • Your pendrive is write-protected before you plug it into unknown machines

The time taken to copy depends on the size of the content file. Some large textbooks take time to copy. We recommend that you do not stop the process in between. Doing so may lead to inconsistent files.

Delete downloaded content from the My Downloads tab of the app to free up space on your computer